The rules, in plain English.

01Acceptance of terms

Welcome to Verdant Edge Landscaping LLC ("Verdant Edge," "we," "our," "us"). These Terms of Service ("Terms") govern your access to and use of our website at verdantedge.digital (the "Site"), and any landscaping, hardscape, irrigation, design, or grounds maintenance services we provide (the "Services").

By accessing the Site, submitting a form, requesting a quote, or engaging our Services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or our Services.

For signed project work, these Terms apply in addition to your signed project contract. Where the two documents conflict, the signed contract controls.

02Website use

You may use the Site for lawful purposes only. You agree not to:

• Attempt to gain unauthorized access to any portion of the Site, its servers, or any connected systems
• Interfere with the proper working of the Site, including through viruses, denial-of-service attacks, or automated scrapers
• Copy, reproduce, or redistribute substantial portions of the Site's content without written permission
• Use the Site to transmit spam, phishing content, or any material that is unlawful, defamatory, or harassing
• Impersonate Verdant Edge, its employees, or any other person or entity

We reserve the right to restrict or terminate access to the Site at any time, without notice, for violation of these rules or for any other reason at our discretion.

03Service agreements

When you engage Verdant Edge for landscape design, installation, irrigation, hardscape, or maintenance work, the specific scope of services is defined in a written estimate or contract signed by both parties. The signed document controls the following:

• Scope of work — exactly what we will and won't do
• Fixed price — the total cost, including materials and labor
• Payment schedule — deposits, progress payments, and final invoice terms
• Timeline — start date, milestones, and substantial completion target
• Change order process — how scope changes are documented and priced
• Warranty terms — the coverage described in our Warranty document, which is incorporated by reference

Verbal agreements, text messages, or informal communications do not modify the signed contract unless confirmed in a written change order signed by both parties.

04Payment terms

Standard payment structure for installation projects:

Maintenance contracts are invoiced monthly on the first of each month. Payment is due within fifteen (15) days of invoice date. We accept ACH, check, and credit card (subject to a 3% processing fee on cards above $5,000).

05Scheduling & cancellations

Installation projects:

• Pre-start cancellation. Cancel more than 14 days before scheduled start with no penalty. Deposits are fully refundable up to 14 days before start.
• Within 14 days of start. Deposit is retained to cover pre-ordered materials, permit fees, and crew scheduling. Refund of any unused portion at our discretion.
• Mid-project cancellation. Client is responsible for work completed to date plus the cost of any materials already ordered or installed. Remaining balance refunded within 30 days.

Maintenance contracts:

• Cancel any time with 30 days' written notice. No early termination fee. No annual lock-in.
• Pause service at any time by email or phone for travel or vacancy. Service resumes at your request on your original day-of-week.

Weather-related rescheduling is at our discretion and does not constitute a breach by either party.

06Intellectual property

All content on the Site — including text, images, graphics, design files, layout, and code — is the property of Verdant Edge or its licensors and is protected by United States copyright and trademark laws.

Landscape design plans, drawings, and specifications prepared by Verdant Edge remain our intellectual property. When you engage us for a design, you receive a limited, non-exclusive, non-transferable license to use the plan for installation on the specific property it was prepared for. You may not:

• Reuse the plan on a different property
• Sell or license the plan to third parties
• Reproduce the plan for commercial distribution

If you wish to install the plan with a different contractor, that's fine — the license permits it. The plan itself remains ours.

07Limitation of liability

To the maximum extent permitted by Texas law:

• Verdant Edge's total aggregate liability for any claim arising out of the Site or the Services is limited to the total amount paid by you for the specific Service that gives rise to the claim.
• We are not liable for indirect, incidental, consequential, special, or punitive damages — including lost profits, lost opportunity, or damage to third-party property — even if we were advised of the possibility of such damages.
• We are not liable for delays or failures caused by events outside our reasonable control, including weather, material shortages, supplier failures, acts of government, or utility disruptions.

Nothing in this section limits liability that cannot be limited under applicable law, including liability for fraud, gross negligence, or willful misconduct.

08Warranties

We warrant our installation workmanship as described in our Warranty document, which is incorporated into these Terms by reference. To the extent permitted by law, all other warranties — express or implied — are disclaimed, including implied warranties of merchantability and fitness for a particular purpose.

Information on the Site is provided for general informational purposes. We make reasonable efforts to keep it accurate, but we do not warrant that every detail is error-free or current. Plant availability, project pricing, and lead times change frequently; always confirm specifics directly with our studio.

09Dispute resolution

We'd much rather resolve a dispute over a phone call than through lawyers. If a disagreement arises, here's the process:

1. Direct discussion. Contact us first. In almost every case, we can resolve the issue directly — a repair, a partial refund, a schedule adjustment, or a clarification of scope.
2. Written notice. If direct discussion doesn't resolve it, either party may send written notice describing the dispute and the desired outcome. We respond within fifteen (15) business days.
3. Mediation. If not resolved within thirty (30) days of written notice, either party may request non-binding mediation administered in Travis County, Texas. Mediation costs are split equally.
4. Litigation. If mediation fails, disputes are resolved in the state or federal courts located in Travis County, Texas, and both parties consent to exclusive jurisdiction and venue there.

Both parties waive any right to a jury trial to the extent permitted by law.

10Termination

We may terminate or suspend your access to the Site at any time, without notice, if we believe you have violated these Terms or if continued access poses a security, legal, or operational risk.

You may terminate your use of the Site at any time by simply discontinuing use. Termination of the Site does not affect your obligations under any signed service contract, which continues per its own terms.

11Miscellaneous

Entire agreement

These Terms, together with any signed service contract, warranty document, and privacy policy, constitute the entire agreement between you and Verdant Edge regarding the Site and Services, and supersede all prior communications or agreements.

Governing law

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions continue in full force. The unenforceable provision is modified to the minimum extent necessary to make it enforceable.

Assignment

You may not assign these Terms without our written consent. We may assign these Terms to any successor entity in connection with a merger, acquisition, or sale of substantially all our assets.

Updates

We may update these Terms from time to time. Material changes will be announced on the Site with the updated effective date at the top. Continued use of the Site after changes constitutes acceptance.